Terms of sale
Last update date 04/07/2022
Article 1: object
These conditions govern sales by the site Passion-coast.com.
Article 2 - Price
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding treatment and shipping costs. In the event of an order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import rights or state taxes are likely to be due. These rights and sums do not fall under the responsibility of Passion-coast.com. They will be at your expense and fall under your full responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to find out about these aspects with your local authorities. All orders regardless of their origin are payable in euros. Passion-coast.com reserves the right to modify its prices at any time, but the product will be billed on the basis of the price in force at the time of the validation of the order and subject to availability. The products remain the property of Passion-coast.com Until full payment of the price. Please note: as soon as you physically take possession of the products ordered, the risks of loss or damage to the products are transferred to you.
Article 3 - Orders
You can order: On the Internet : Passion-coast.comThe contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order. Passion-coast.com reserves the right not to register payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 4 - Validation of your order
Any order appearing on the website Passion-coast.com involves membership of these General Conditions. Any order confirmation leads to your full and whole membership in these general conditions of sale, without exception or reserve. All of the data provided and the registered confirmation will be proof of the transaction. You declare that you have perfect knowledge. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of the information on your order and these general conditions will be communicated to you in PDF format via the confirmation e-mail address of your order.
Article 5 - Payment
Validating your order implies for you the obligation to pay the price indicated. The payment of your purchases is made by bank card thanks to the secure Stripe & Paypal system. The card flow is only carried out when shipping the order. In case of split deliveries, only the products shipped are debited.
Article 6 - Withdrawal
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. The returns are to be made in their original and complete condition (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion can be likely to defeat the right of withdrawal. The return costs are your responsibility. In the event of the exercise of the right of withdrawal, Passion-coast.com will reimburse the sums paid, within 14 days of the notification of your request and via the same means of payment as that used when ordering.
Exceptions to the right of retraction
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: the provision of services fully executed before the end of the withdrawal period and whose execution has Begun after express prior agreement of the consumer and expressly renouncing their right of withdrawal. The provision of goods or services whose price depends on fluctuations on the financial market escaping the control of the professional and likely to occur during the withdrawal period. The provision of goods made according to consumer specifications or clearly personalized. The supply of goods likely to deteriorate or expire quickly. The provision of goods that have been unconstruction by the consumer after delivery and cannot be returned for reasons of hygiene or health protection. The provision of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The provision of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market escaping the control of the professional. The provision of audio or video recordings or computer software when they were unicked by the consumer after delivery. The provision of a newspaper, a periodical or a magazine, except for the subscription contracts to these publications. Transactions concluded during a public bid. The provision of digital content not provided on a material medium, the execution of which started after the express prior agreement of the consumer and expressly renouncing their right of withdrawal.
Article 7- Availability
Our products are offered as long as they are visible on the site Passion-coast.com and within the limits of available stocks. For non -stored products, our offers are valid subject to availability from our suppliers. In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank flow will be made. In addition, the website Passion-coast.com is not intended to sell its products in large quantities. As a result Passion-coast.com reserves the right to refuse orders for identical items.
Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page. In the event of delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time which has been indicated to you. In accordance with legal provisions, in the event of delay in delivery, you benefit from the possibility of canceling the order under the conditions and terms defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will make reimbursement and delivery costs under the conditions of article L 138-3 of the Consumer Code. In case of deliveries by a carrier, Passion-coast.com cannot be held responsible for the delay in delivery due exclusively to the unavailability of the customer after several appointments of appointment.
Article 9 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In the event of non-compliance with a sold product, it may be returned, exchanged or reimbursed. All complaints, requests for exchange or refund must be made by email within 30 days of delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price billed and the return costs will be reimbursed to you on presentation of the supporting documents. The provisions of this article do not prevent you from benefiting from the right of withdrawal provided for in article 6.
Article 10 - Responsibility
The products offered comply with the French legislation in force. The responsibility of Passion-coast.com cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with local authorities the possibilities of importing or using the products or services that you plan to order. Moreover, Passion-coast.com cannot be held responsible for damage resulting from improper use of the purchased product. Finally the responsibility of Passion-coast.com cannot be engaged for all the drawbacks or damage inherent in the use of the Internet network, in particular a breakdown of service, an external intrusion or the presence of computer viruses.
Article 11 - Intellectual property
All elements of the site Passion-coast.com are and remain the intellectual and exclusive property of Passion-coast.com. No one is authorized to reproduce, exploit, rebroadcast, or use any title, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext is strictly prohibited without an express written agreement of Passion-coast.com.
Article 12 - Personal data
Passion-coast.com reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send to you. They can also be transmitted to the companies which contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
Article 13 - Archiving proof
Passion-coast.com will archive orders and invoices on a reliable and lasting support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. Computerized registers of Passion-coast.com will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.
Article 14 - Applicable law in the event of disputes
These general conditions of sale and use, as well as any other separate agreement through which we provide you with services will be governed and interpreted under the laws in force at Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA - United Kingdom
ARTICLE 15 - Settlement of disputes
In case of any difficulty, customer service is at your disposal to find an amicable solution.
In the absence of a solution found directly with customer service, the European Commission has set up a dispute resolution platform intended to collect any complaints from consumers following an online purchase. The platform then transmits these complaints to a competent national mediator. You can access this platform by following the following link: http://ec.europa.eu/consumers/odr/.
